anitas Kliniek places great value in offering tailor-made care and strives to offer this. We want to focus on the client as an individual and offer the right outpatient care. We want to do this with an eye for the relationship between body and mind and improving the quality of life of the clients and their loved ones
We want to offer patients treatment that matches their personal life situation and takes their culture and beliefs into account. We also prefer to help them in their native language. We also closely involve family, informal carers and care and social organizations in the provision of care.
From January 2017, all mental healthcare institutions are obliged to present a Quality Statute. Would you like to read more about our Quality Statute. Click here for the Sanitas Clinic Quality Status.
As a Sanitas clinic, we value the well-being of our customers. This is the foundation of everything we do. We assume the following values: quality, expertise, reliability and commitment. These four values form our ethical compass and guide our business. In the model below, the relationship between the core values and the target groups is mapped out.
Expertise mainly concerns the staff. Expertise is understood to mean: practical experience and theoretical knowledge. The personnel must be expertise and act appropriately. She strives for the best solution for the client.
Involvement is our second core value. Our staff takes into account the circumstances and background of the clients. We want to offer our clients the treatment that suits them best through an on-fit approach.
Reliability is an important core value within the mental health sector. The presence of this core value is therefore crucial. After all, it affects treatment. Sanitas clinic attaches great importance to reliability. Our staff guarantees the privacy of our clients. Our staff also conveys this.
Quality is the unifying core value. Partly due to our expertise, we as an organization must deliver high-quality work. Our customers must be satisfied with this. In addition, the services we offer must lead to results in an effective and efficient manner. There is also a correlation with reliability. This will contribute to the improvement of the quality of Sanitas clinic.