Although our region has had a turbulent and difficult past and was often outside key economic and trade flows, the history of insurance in these areas has a long tradition.
The earliest traces of insurance can be found in medieval Serbia, in Emperor Dušan’s Code. It included certain measures related to property protection as well as safeguards against various risks, such as fire and arson, theft, robbery, destruction, and more. The law stipulated that damages to the estates of nobles would be compensated from the imperial treasury, which was later replenished through a taxation system.
The oldest known document mentioning insurance in Montenegro is the Budva Statute from the 15th century. Elements of insurance appear in Chapter CCXXXI, which states: “If one of our citizens is robbed without cause in a ruler’s city, the municipality is obliged to compensate for the damage.”
Later, insurance developed in various forms: through mutual solidarity among members and their families within fraternities and guild associations, or in the form of maritime insurance. With the rise of capitalism, insurance underwent significant transformations. Starting in the 18th century, agents and branches of Western insurance companies began operating in our region. The first known mention of insurance in Belgrade dates to 1839. At that time, a merchant named Zuban insured his house and its contents for a sum of 175 thalers with the Trieste Insurance Company. The newspaper “Novine srbske” covered the case extensively, especially after Zuban’s house burned to the ground a few days later, and he was paid the full insured amount.
Following this, branches of mostly Italian and Austrian insurance companies were opened. In 1897, the “Belgrade Cooperative” was established, becoming the first domestic insurance institution. At the beginning of the 20th century, several more domestic companies were founded, operating alongside foreign branches until the outbreak of World War II.
After the war and the revolutionary changes in ownership structures, insurance operations became state-managed. In 1945, the State Institute for Insurance and Reinsurance was founded through the merger of pre-war companies “Dunav,” “Elementar,” and “Wiener Städtische.” The institute had three core functions: insuring state and public property against fire and other risks, implementing all types of mandatory insurance, and managing reinsurance. As the constitution and political environment evolved, premium rates were revised and insurance regulations updated. In 1968, the insurance sector underwent centralization, consolidating 128 institutes and 7 insurance communities into 11 insurance institutions. Among them were “Beograd” and “Jugoslavija”, whose merger in 1974 created ZOIL “Dunav.”
In 1990, the institute was renamed “Joint Stock Insurance Company Dunav a.d.”, taking on full liability, and later became “Dunav Insurance Company,” the central entity of the Dunav Group, alongside several affiliated companies.
The company was established in Banja Luka in 1991 under the name “Kosig Insurance.” In 1993, a branch of Dunav Insurance Company joined and the company has since been officially registered as “Dunav osiguranje” a.d.
Today, it is a modern and leading company in the domestic insurance market and the only domestic firm registered for all types of insurance. With 8 main branches and around 70 sales points, the company has a strong business network that continues to grow and modernize. Through continuous improvement and the development of its information systems, it is aligning itself with the standards of major European insurance companies.
VISION
Our company’s vision is to create a lasting market advantage by providing our policyholders, partners, and associates with products, services, and business relationships that offer greater value than others.
In doing so, we are building a successful and secure business future for ourselves and for everyone who works and collaborates with our company.
MISSION
Our company’s mission is to offer our clients top-quality and high-level services that are fully tailored to their needs and preferences.
To ensure consistent service excellence, we implement the most advanced business standards, specialized departments, and operational procedures. Our team consists of capable, highly trained professionals who can handle even the most delicate market challenges while upholding the highest ethical business standards.
We strive to:
- Grow and retain a client base that values our commitment to service quality and recognizes our value-driven business approach;
- Provide our clients with top-tier insurance under the most favorable conditions;
- Maintain long-term, mutually successful business relationships with our clients based on the wide range of services we offer;
- Make modern information technologies and fast, flexible communication across all business areas a core imperative of our business policy.
Non-Life Insurance
MOTOR VEHICLE INSURANCE
In the field of motor vehicle insurance, Dunav osiguranje a.d. is one of the largest guarantors of safety on our roads. We provide and successfully carry out mandatory liability insurance services for owners and authorized users of motor and trailer vehicles, covering damages caused to third parties, i.e., motor third-party liability insurance.
Through combined insurance, we offer protection for vehicles against partial, total, and supplementary casco risks, as well as risks of damage to the vehicle as a whole, additional equipment, or working devices installed on the vehicle.
Rising living standards, the highly competitive offer from Dunav osiguranje a.d., and a range of other factors have contributed to the increasing prevalence of casco insurance coverage.
TRAVEL HEALTH INSURANCE
No matter which country you travel to for vacation or business, it is important to feel safe. Unpleasant events don’t have to ruin your plans. Every moment of your trip should be enjoyable. It is important to know that we are thinking of you. Carefree travel is ahead with the travel health insurance policy from Dunav osiguranje a.d.
In cooperation with the prestigious international assistance company CORIS assistance, we provide medical assistance services and coverage of necessary medical expenses worldwide, 24 hours a day, 365 days a year.
Persons up to 80 years of age can be insured for individual, group, and family insurance, while insurance for tourist and business trips, as well as for bank clients who are payment card holders, is available up to 70 years of age.
Insurance can be concluded as individual, group (over 10 persons), or family (parents and children up to 18 years old).
PROPERTY
The property you have acquired carries, in a certain sense, your personal stamp on the environment where you live and work. You have invested money, knowledge, and time into it, which is why it is very important not to forget one more crucial detail — its security.
Optimal insurance coverage for your house, apartment, weekend home, rented space, all movable property, and valuables you own is an important step among the many responsible decisions you make every day. In case something unforeseen happens, this is the fastest and easiest way to restore everything to how it was before.
We offer a variety of insurance coverage options, from basic to supplementary risks, each with its own advantages and specifics, depending on your wishes and possibilities.
Our existing basic risk packages, as well as the option to insure individual basic risks separately, will certainly meet your needs when it comes to insurance protection of your entire movable and immovable property. Moreover, the expert teams at Dunav osiguranje will take care of creating specific solutions if you need them.
HOUSEHOLD INSURANCE
This is a high-quality, comprehensive, and affordable insurance package, offered in a single policy, with a wide range of covered risks, along with the additional possibility of modifying and expanding coverage to suit the specific needs and budget of each individual household.
TRANSPORT INSURANCE
Dunav osiguranje is a reliable partner for owners of goods, freight forwarders, and carriers in road, rail, air, sea, river, combined, pipeline, and postal transport. On all your routes, we guarantee the safety of your goods, valuables, and passengers you transport.
The gradual opening of our market, the liberalization of economic conditions in the country, and our country’s reintegration into European and global transit routes have driven growth in this type of insurance within our company’s overall operations.
Our transport insurance covers goods and interests related to the transport of goods in domestic and international transport, protecting against risks of loss and damage. The insurance also covers carriers or transport organizers against liability for goods transported by road, rail, air, sea, river, combined, pipeline, and postal traffic. Comprehensive insurance in transport applies to aircraft, river and sea vessels, as well as liability for death and bodily injury of passengers and damage caused to third parties.
Insurance for goods in domestic transport can be provided for land transport under individual policies, general policies, and during storage on river vessels.
Shipments transported with domestic transport documents within the territory of Bosnia and Herzegovina are insured, meaning both the dispatch and destination points are located within BiH.
A shipment, as defined, means goods transported under a transport contract, which are packed, loaded, transported, and unloaded in the usual manner and by customary means for that type of goods.
Insurance of goods in international transport can cover goods in international land transport, goods during storage in international land transport, goods during storage on river vessels in international land transport, and goods in maritime and river transport.
ACCIDENT INSURANCE
An accident cannot be predicted or prevented, but its consequences can be mitigated by taking out accident insurance.
Accident insurance covers all sudden and involuntary events that act primarily from outside the insured person’s body and abruptly cause their death, total or partial disability, health deterioration requiring medical assistance, or temporary incapacity to work.
This insurance provides coverage and appropriate compensation in cases of:
- Death resulting from an accident,
- Permanent disability resulting from an accident,
- Medical treatment costs resulting from an accident,
- Daily allowance in case of temporary incapacity to work due to an accident,
- Rescue costs (applicable for members of mountaineering and speleological associations).
LIABILITY INSURANCE
Despite your efforts and desire to conduct your business and activities in full compliance with regulations, professional standards, and science, accidents can still happen because mistakes and oversights are always possible. If, as a result, a third party suffers material or non-material damage, questions about your legal liability will arise. Claims for compensation filed against your company or individuals can be extremely high, especially when it comes to non-material damages, which are not limited by tangible values. Legitimate claims will be enforced and may cause you significant financial losses, while unfounded claims will cost you time and energy.
“Dunav osiguranje” provides you with protection against liability towards third parties, including general liability, professional liability, and liabilities related to specific activities.
All you need to do is learn more about this type of insurance through our materials, which is indispensable in developed countries across all areas of life, and contact us according to the specifics of your profession and business so that we can create the right product to protect your property interests.
“Dunav osiguranje” offers a variety of liability insurance products, with many new products currently in preparation.
CREDIT INSURANCE
Dunav osiguranje offers credit insurance, which can cover:
Individuals aged between 18 and 65 years,
- Individuals with permanent residence in Bosnia and Herzegovina,
- Individuals who have an indefinite employment contract with their employer that includes payment of prescribed contributions and taxes.
INSURANCE AGAINST VARIOUS FINANCIAL LOSSES
ROAD ASSISTANCE INSURANCE
Road assistance insurance provides the insured with 24-hour support and coverage of costs in case the insured vehicle is immobilized or unsuitable for further safe driving.
Road assistance insurance includes coverage for:
- Organization of roadside assistance through an engaged specialized domestic or foreign service,
- Coverage of repair costs in case of minor breakdowns,
- Coverage of towing costs for transporting heavily damaged vehicles,
- Coverage of transportation costs for the driver and passengers to their residence or destination,
- Coverage of accommodation costs for the driver and passengers.
INSURANCE FOR EXTENDED WARRANTY ON USED VEHICLES
This insurance applies to the extended warranty for used vehicles.
The subject of the insurance is the warranty for the proper functioning of vehicle parts, which the seller issues to the buyer at the time of vehicle sale, for a specified period and under conditions defined by the warranty terms.
The insurance covers the costs of repair or replacement of vehicle parts covered by the warranty if a component loses its technical functionality within the warranty period, directly and independently from malfunctions of vehicle parts not covered by the warranty.
A condition for issuing the warranty is the technical soundness of the vehicle parts covered by the warranty at the time of sale.
Take a look at our insurance offers and choose the package that suits you best
