GENERAL BUSINESS TERMS & CONDITIONS
Date of the last modification: 01.08.2023.

Content:
1. Terms of use
2. AVAILABILITY OF THE SITE www.europeantourismorganization.eu
3. USER SUPPORT
3.1. Providing support
4. STORAGE AND USE OF DATA
5. STATEMENT OF RESPONSIBILITY
5.1. Responsibility for user data
6. CONTENT OBTAINED FROM WEBSITE VISITORS
7. COMMUNICATION AND USE
8. SUPERVISION OF COMMUNICATION
9. INTELLECTUAL PROPERTY
10. CHANGES TO TERMS
11. TECHNICAL DATA
12. TERMS OF SALE
13. TERMS OF PURCHASE
13.1. Main characteristics of products and/or services
14. SUBSCRIPTION OR CONTRACT
14.1. Meaning of terms
14.2. Standard subscription
14.3. Subscription renewal
14.4. Start of subscription
14.5. Duration of the subscription relationship
14.6. Termination of subscription - termination of contract
14.7. Additional update billing terms for all users
15. TERMS OF DELIVERY OF MATERIALS AND LIABILITY FOR DEFECTS
15.1. Provisions on the quality of materials
16. PROTECTION OF PRIVACY
16.1. Statement on privacy and data security
16.2. Cookie policy
16.3. What is a cookie?
16.4. How to disable cookies?
16.5. Data we collect
16.6. How we collect data about you
16.7. Other
16.8. Links
16.9. Notification of changes and contact
1. Terms of use
The persons who are not in a contractual or subscription relationship with the service
provider (hereinafter referred to as visitors) and those in a contractual or subscription
relationship with the service provider (hereinafter referred to as users) are obliged to
regularly read the rules concerning the use and business conduct. With each further use
of this website, you declare your familiarity and consent with the Terms of Use and
business rules presented here. Please do not visit the websites in question, i.e., do not use
these websites if for some reason you do not accept the terms of use and rules stated
here, you do not agree with them or you do not understand them. By using any part of the
site www.europeantourismorganization.eu and all its parts and subsites of the company
ETO GmbH, UST-ID:DE362060527, HRB-Nr.285015 (hereinafter referred to as ETO or the service
provider), you automatically accept all current terms of use. The website of the service
provider consists of its own content, content of users, partners and advertisers, free
content, content created by visitors, and links to external pages. Conducting financial
transactions, managing content and providing information services via the Internet is a set
of interactive services that are provided via Internet pages on the domain
europeantourismorganization.eu provided by ETO, domiciled in Munich at
Werinherstraße 3. The domain europeantourismorganization.eu is managed by ETO.
Terms of use refer to the use of europeantoruismorganization.eu websites by users and
visitors.
ETO provides visitors and users with honest intentions to use the content of the site
www.europeantourismorganization.eu. All visitors and users have the right to use the
contents of the site free of charge if they do not violate the terms and conditions of use. The
site www.europeantourismorganization.eu consists of own content, content of partners,
users and advertisers, free content, content created by visitors, and links to external pages.
The service provider publishes the content with honest intentions. You use all the contents of
the site at your own risk and the service provider cannot be held responsible for any damage
caused by the use. Access to the www.europeantourismorganization.eu page and all its
contents is permitted to persons of any age, unless otherwise indicated.
ETO reserves the right to change or modify these rules from time to time without notice. The
service provider can inform users about important changes and amendments by email or by
publishing new rules on the page www.europeantourismorganization.eu. By using any
content on the service provider's page, it is considered that you are familiar with the latest
rules.
2. SITE AVAILABILITY
ETO maintains the site www.europeantourismorganization.eu so it is available, as a rule, 24
hours a day, every day of the year. For the purpose of quality use of the
www.europeantourismorganization.eu site, users and visitors undertake to access and use it
while complying to all instructions and other rules of use in accordance with these General
Terms and Conditions.
The service provider strives at all times to ensure technical conditions that enable users and
visitors to use the www.europeantourismorganization.eu page without interruption. Due to
technical reasons, for the needs of maintenance or replacement of equipment, the service
provider reserves the right to briefly interrupt the rule of continuous availability of the page
www.europeantourismorganization.eu.
The responsibility of the service provider for possible damage or inconvenience caused to the
user and visitor due to technical reasons due to the interruption of the site
www.europeantourismorganization.eu that is, difficult access to it, it is completely excluded.
Neither party shall be liable for any damages, delays or defects resulting from force majeure
or events that could not have been prevented, avoided or remedied.
3. USER SUPPORT
3.1. Providing support
During its working hours (Mon.-Fri., from 9h to 17h), the service provider will provide users of
the www.europeantourismorganization.eu site with constant free content support when
using the site via e-mail.
ETO will make every effort to provide substantive support to the user during its working hours
immediately after receiving a written request. In the case of a complex form of support, ETO
will try to provide substantive assistance within 5 working days.
4. STORAGE AND USE OF DATA
ETO keeps all information about the visitor as a business secret, with the following exceptions:
may publish the company (name) and headquarters (address) of visitors and users publicly on
its website;
the company (name) and registered office (address) of visitors and users can be used when
creating various lists for sending commercial notifications by mail;
the company (name) and e-mail address of visitors and users can be used when creating
various lists for sending commercial notifications via e-mail.
The visitor can adequately inform the service provider of his/her disagreement with the use
of the above-mentioned data, whereby the same has the effect of prohibiting the use for the
service provider. With each access of users and visitors to the documents available on the site,
the system identifies the IP address and the time of access. (Personal data of users and visitors
is collected, stored and processed in accordance with the General Data Protection Regulation
and in accordance with all applicable regulations in Germany). Deletion of data from the
database that the user has given to the service provider is possible upon express request, and
in accordance with the state of the subscriber or contractual relationship at the time of the
request.
5. DISCLAIMER OF RESPONSIBILITY
Neither ETO nor any third party associated with it can in any way guarantee that the use of
the website www.europeantourismorganization.eu will not be interrupted or error-free, nor
can they guarantee the consequences of using this website or the accuracy, reliability or
content of any information, services or goods advertised through these websites. The user
and visitor agree and confirm that the service provider is not responsible for the inappropriate
or illegal behaviour of other users or visitors (third parties) and that the risk of possible
damages arising as a result of the above is entirely on the user and visitor.
Every user and visitor have a personal right to use the website of
www.europeantourismorganization.eu, and it cannot be transferred to other legal or natural
persons. Also, the user is responsible for the correct entry of personal data such as name,
surname, address, etc. The service provider is not responsible for incorrect entry of this or any
other user data. The service provider is not responsible for the content that the user or
unauthorized user or visitor places on these websites. The service provider can at any time
remove posted content that it considers inappropriate. Likewise, the service provider reserves
the right to change, adapt, modify, delete or remove content deemed inappropriate.
Any method of transmission of any type of information or any part of information may be
changed or discontinued by the service provider. The service provider may also decide to
completely stop sending or change the transmission speed or any other characteristics
thereof. At any time, the service provider has and reserves the right to modify or terminate
any segment of the business. The former also refers to the content, time of availability, as well
as the equipment required to access or use the pages. The service provider can use this right
without restrictions, in all business segments. The service provider tries to provide the most
accurate and up-to-date information. However, the service provider cannot expressly or
implicitly ensure or guarantee that the information is accurate, reliable and complete.
The service provider is under no circumstances responsible (even in case of negligence) for
loss or damage that may result from access or any use of information and opinions published
on its website or links made possible by www.europeantourismorganization.eu to other
websites, even if the service provider informed of the possibility of such damage.
This disclaimer applies to all damages caused by any error, deletion, interruption, computer
virus, malfunction, delay in operation or transmission, interruption in communication line,
theft, termination of contract, destruction or unauthorized access, alteration or misuse of
records, inappropriate conduct, negligence, or any other act. The service provider or other
natural or legal person involved in the creation, production and distribution of this website is
not responsible for any damage resulting from the use or inability to use these websites. The
user and visitor agree that these conditions apply to the entire content of the website
www.europeantourismorganization.eu.
5.1. Responsibility for user data
Users have the option of sending information to the page
www.europeantourismorganization.eu. When providing information, the user is obliged to
comply with applicable legal regulations, especially regulations in the field of copyright
protection. The user is obliged to ensure that the information he forwards to the page
www.europeantourismorganization.eu is exempt from copyright protection requirements
and made available to everyone, i.e. in the sense of generally available information, except for
those for which the author does not expressly require something else. Unauthorized placing
of copyrighted commercial programs on the www.europeantourismorganization.eu page is
not allowed. The user is liable for damage to the service provider if, due to his failure to fulfil
the prescribed obligations from the previous paragraph, a third party raises claims against the
service provider regarding copyright infringement, or if the service provider suffers damage.
6. CONTENT OBTAINED FROM WEBSITE VISITORS
All visitors who send material on their own initiative guarantee under full criminal and
financial responsibility that it is their exclusive property and that they claim copyright. Visitors
accept that they do not ask for the sent materials and that they will not be paid money or any
other compensation for them.
These websites may not be used by visitors to advertise or carry out any commercial, religious,
political or non-commercial promotion of their own. It is especially forbidden to invite users
of these websites to become members of another online or offline service, which represents
competition to the service provider.
7. COMMUNICATION AND USE
By visiting the site www.europeantourismorganization.eu, the user and visitor accept
communication via electronic means. In accordance with the above, the user and visitor
accepts that all agreements, notices, announcements and other contents delivered to him
electronically meet the legal framework, as if they were made in written form. Information
published on www.europeantourismorganization.eu are not a recommendation or
encouragement to buy or sell a particular product or service. By using the
www.europeantourismorganization.eu, users and visitors confirm their agreement that ETO
will periodically send them further information about the services. If they do not wish to
receive further information, users and visitors have the opportunity to inform the service
provider about this at any time, by e-mail to the address
eto@europeantourismorganization.eu
These websites are considered private property. All communication and interaction that takes
place through the mentioned pages must be in accordance with these Terms of Business and
Use and the Personal Data Privacy Statement. Users and visitors agree to use the website
www.europeantourismorganization.eu in accordance with the moral and ethical principles
and positive regulations of Germany. Any material that violates the rights of others or
endangers them, material that is illegal, offensive or threatening, vulgar or in any other way
undesirable in communication, encourages illegal activities and users and visitors must not
transmit it through the pages of www.europeantourismorganization.eu. Equally, all material
that does not have the express written approval of the service provider, and contains the offer
of any products and services or contains advertising, users and visitors may not transmit
through the pages of www.europeantourismorganization.eu. Behaviour of users and visitors
that restricts or disables other users and visitors from using these websites is strictly
prohibited, as determined by the service provider. Any person who believes that one of the
users or visitors of the service provider's website, with their comments or other published
content, has violated their rights or the rights of third parties, must immediately report such
content to the service provider at the e-mail address eto@europeantourismorganization.eu.
After reporting illegal content, the service provider will immediately remove the reported
content if it is determined that it is illegal content and a violation of these Terms of Use and
Business.
8. SUPERVISION OF COMMUNICATION
The user and visitor agree that all discussions, evaluations, comments, private messages, and
other means of mutual communication (hereinafter - Communities) are public and not private
in nature, and that therefore the service provider has the right to monitor the communication
of users and visitors without their knowledge and express permission. For this reason, the
service provider does not control or authorize the content that can be found in the
Communities and accordingly denies the existence of responsibility in connection with the
Communities and any actions as a result of the participation of users and visitors in any of the
Communities. Communication posted by the user on the service provider's site is not
considered confidential. The user and visitor grant the service provider the right to use
comments, messages or information by publishing them. After publication by users and
visitors, they can be used for the purpose of promotion, advertising, market research or any
other legally permitted purpose by the service provider. The service provider cannot be held
responsible for what has been said. Insulting, swearing and defamation are prohibited. Entries
with such content will be deleted, and their authors reported to the competent services. By
posting a comment, review or public inquiry on www.europeantourismorganization.eu, the
user and visitor accept that their name and surname, which they entered, will be published
along with the comment, review or question. ETO reserves the right not to publish the content
posted by the visitor on the service provider's pages. Content available at
www.europeantourismorganization.eu in many cases it represents the ratings and opinions
of the respective end visitor who is not in a contractual relationship with the service provider.
Accordingly, the service provider does not authorize this information and thus cannot be
responsible for the accuracy or reliability of any opinion, advice or statement published on its
site. In no case will the service provider be held responsible for any loss or damage caused as
a result of users' and visitors' reliance on information obtained through the service provider's
website. It is the user's and visitor's sole responsibility to evaluate the accuracy, completeness
or usefulness of any position, advice, information, opinion or other content available on the
service provider's site. The Service Provider Site contains links to third-party websites
maintained by other content providers. These links are provided as a convenience and not as
an endorsement of the content on third-party sites by the service provider. Considering that
the mentioned links do not mean confirmation of the content, the service provider denies any
connection with the content or accuracy of the material on the websites of third parties. If the
user and visitor decides to access third-party websites, he does so at his own risk. Unless you
have a signed contract with the service provider that specifically allows you to do so, you may
not link to the service provider's website from any other website. Service provider and not as
an endorsement of the content on third-party sites by the service provider. Considering that
the mentioned links do not mean confirmation of the content, the service provider denies any
connection with the content or accuracy of the material on the websites of third parties. If the
user and visitor decides to access third-party websites, he does so at his own risk. Unless you
have a signed contract with the service provider that specifically allows you to do so, you may
not link to the service provider's website from any other website. Service provider and not as
an endorsement of the content on third-party sites by the service provider. Considering that
the mentioned links do not mean confirmation of the content, the service provider denies any
connection with the content or accuracy of the material on the websites of third parties. If the
user and visitor decide to access third-party websites, he does so at his own risk. Unless you
have a signed contract with the service provider that specifically allows you to do so, you may
not link to the service provider's website from any other website. Service provider If the user
and visitor decide to access third-party websites, he does so at his own risk. Unless you have
a signed contract with the service provider that specifically allows you to do so, you may not
link to the service provider's website from any other website. Service provider If the user and
visitor decide to access third-party websites, he does so at his own risk. Unless you have a
signed contract with the service provider that specifically allows you to do so, you may not
link to the service provider's website from any other website. Service provider reserves the
right to withdraw permission to post any link at any time in its sole discretion.
9. INTELLECTUAL PROPERTY
Complete material on the websites www.europeantourismorganization.eu is the private property
of the service provider, or is used with the permission of the copyright holder, trademark or
design rights holder, or serves as a sample copy and free promotion. The publication, copying,
linking, distribution or any other modification of these websites without the express written
permission of the service provider is strictly prohibited. Violation of this prohibition that
results in the violation of intellectual property rights may lead to the initiation of several types
of court proceedings and/or criminal prosecution against the perpetrator. In addition to
materials protected by trademark, copyright and design, the website of the service provider
also contains other information, covered by the rights of other legal entities or natural
persons. Said information includes, among others, texts, software, photographs, sound,
graphics and other complete content on the www.europeantourismorganization.eu website, in
accordance with German regulations. The holder of the copyright related to the selection,
placement, improvement and coordination of such content, as well as the original content, is
ETO. The user and visitor may not publish, transfer, participate in the transfer or sale, change,
create derivatives or in any way exploit the content of the website
www.europeantourismorganization.eu, in whole or in part. Likewise, redistribution, copying,
publishing, retransmission or commercial exploitation of the downloaded material is not
permitted unless expressly authorized in writing by the service provider. The user and visitor
can download, print and save copyrighted material from the website
www.europeantourismorganization.eu only for their own and personal use. The user and visitor
will not make available on these websites any material that is subject to copyright, trademark,
or other intellectual property rights, without the express permission of the holder of those
rights. The service provider has no obligation to assist the user and visitor in determining
whether any material is subject to copyright. The user and visitor are solely and exclusively
responsible for damage that may occur due to copyright violations, misuse of trademarks and
other intellectual property rights. By placing materials by users and visitors of any content on
any part of the websites www.europeantourismorganization.eu, the user and visitor guarantees
that, as the holder of the rights to these materials, he has given the service provider an
unlimited right/license, legally valid and free of charge, to use, modify, publish, reproduce,
translate, adapt and distribute such material. Other users and visitors have the right to access,
view, save or reproduce such material only for their own and personal use. In this way, the
service provider acquires from the user and visitor the right to copy, change, distribute and
publish all material that the user and visitor makes available on these Internet pages. The
service provider has no obligation, but has the right, to monitor the content on these websites
at any time, in order to ensure compliance and compliance with these Terms of Use, as well
as any other rules prescribed by the service provider. Without limiting the above items, the
service provider reserves the right to remove any material that it deems inconsistent with the
established rules or is questionable for any other reason. The user and visitor agree not to
hold the service provider liable and to indemnify the service provider against all claims for
damages and expenses. The same applies to its subsidiaries, its responsible persons,
employees, agents. This includes the costs of legal representation, which may arise from the
use of these websites by users and visitors. the service provider reserves the right to remove
any material that it deems inconsistent with the set rules or is questionable for other reasons.
The user and visitor agree not to hold the service provider liable and to indemnify the service
provider against all claims for damages and expenses. The same applies to its subsidiaries, its
responsible persons, employees, agents. This includes the costs of legal representation, which
may arise from the use of these websites by users and visitors. the service provider reserves
the right to remove any material that it deems inconsistent with the set rules or is
questionable for other reasons. The user and visitor agree not to hold the service provider
liable and to indemnify the service provider against all claims for damages and expenses. The
same applies to its subsidiaries, its responsible persons, employees, agents. This includes the
costs of legal representation, which may arise from the use of these websites by users and
visitors.
Users and visitors are aware of the following facts:
Copyright protection of the site: www.europeantourismorganization.eu, its individual data
collections and individual units in the collections, which are available to users, includes
protection in accordance with the Copyright Act and other related rights.
The aforementioned prohibition applies to all forms of use that go beyond the scope of one's
own needs, and the following procedures are particularly prohibited:
-removing or replacing the characters "ETO", "European tourism organization" when only they
appear on individual data.
10. CHANGES TO TERMS
ETO reserves the right to cancel or amend any of the Terms of Use and/or the Personal Data
Privacy Statement, if it deems it necessary. Users and visitors are advised to periodically check
whether there have been any changes. If the user and visitor continue to use the pages of
www.europeantourismorganization.eu even after the changes to the Terms of Use and the
Statement of Data Confidentiality, it is considered that they accept the currently valid Terms
of Use and the Statement of Data Confidentiality. Immediately after publication on the
website www.europeantourismorganization.eu, all changes or deletions to the terms and
conditions of use shall take effect. Any use of said pages by users and visitors after such
notification is considered acceptance of these changes.
The mentioned changes come into force upon publication on these websites.
11. TECHNICAL DATA
The user and visitor are solely responsible for the acquisition and maintenance of their
computer equipment, which includes all software and hardware used, and for other
equipment necessary to access and use the www.europeantourismorganization.eu website,
as well as for all costs related to the aforementioned. Any damage to the equipment of users
and visitors caused as a result of the use of the websites in question is not the responsibility
of the service provider.
As a consequence of the use of these websites, legal disputes may arise which (unless
otherwise stated in a separate contract) are resolved by the competent court in Munich, and
which are resolved in accordance with the positive regulations of Germany. Any dispute or
claim, arising out of or related to these Terms or in connection with their implementation, is
subject to the jurisdiction of the court in Munich, with which the user and visitor agree and
give their consent by using this website. The invalidity of one of the provisions of these Terms
and Conditions determined by a competent court will not affect the validity of the other
provisions of these Terms and Conditions, any other provision of these Terms and Conditions
and the remaining parts of these Terms and Conditions will remain in force. The failure of
either party to exercise its rights, as well as any other rights set forth herein, shall not be
deemed a waiver or loss of those rights.
In the event of a legal dispute, the German version of this page is the authoritative text.
12. TERMS OF SALE
As an intermediary, ETO organizes and facilitates the promotion of products and services
through the Internet pages of www.europeantourismorganization.eu. The user, as the owner
of a certain product or service, undertakes to deliver the contracted product or service in the
best possible way, respecting all standards of quality and conscientious entrepreneurship. ETO
undertakes to organize and carry out promotion according to the highest business standards.
The service provider is not the owner, nor is it in possession of the products or services it
promotes through its pages, and therefore cannot be held responsible for potential legal and
material defects of the products or services, or for any other problems and defects that may
arise when using the services which offers. The user is fully responsible for all costs, illnesses,
injuries, claims, responsibilities and damages.
The user is solely responsible for any possible defects in connection with the delivery or
deficiencies of the products or services provided by the user. The service provider cannot be
held responsible in any way for any defects in the products or services it promotes.
13. TERMS OF PURCHASE
These Purchase Terms are part of the obligation of the service provider in accordance with
the provisions of the Consumer Protection Act, and serve to ensure that the user, before
entering into a distance contract and related contract, is informed in a clear and
comprehensible manner about a series of circumstances that are essential for the conclusion,
execution, termination of the contract, and all in accordance with the legal regulation.
By promoting through the Internet site www.europeantourismorganization.eu, the service
provider acts in the name and on behalf of other commercial entities, which are actual sellers
and providers of services and products, i.e., users who are promoted on
www.europeantourismorganization.eu.
For any ambiguities in the rules of business or the purchase order/contract, the user is obliged
to contact the service provider at the e-mail address eto@europeantourismorganization.eu
or by mail at the address of the headquarters Werinherstraße 3, 81541 Munich before
entering into business cooperation, otherwise the provision of interpretation of unclear
provisions in favor of the user will be invalid. Contracts are delivered to users in German/
English or on their language, and by correctly completing and signing the purchase order/contract, it is considered
that the users have understood the language of the content of the purchase order/contract
and these business rules, since they are written in German and translated into English.
13.1. Main characteristics of products and/or services
The main characteristics of the goods: products and services are presented descriptively and
with photos, and the information about them is compiled based on the user's database.
The user, as the owner of a certain product or service, undertakes to deliver the contracted
product or service in the best possible way, respecting all standards of quality and
conscientious entrepreneurship.
14. SUBSCRIPTION AND CONTRACT
14.1. Meaning of terms
The general business conditions of the service provider represent a list of contractual clauses,
the application of which the parties refer to in the contract.
The contract is the contract on the establishment of a subscription relationship concluded by
the service provider and the user. A signed and properly completed purchase order, or a
properly completed and certified document with indicated package prices, also constitutes a
contract on the establishment of a subscription relationship. Upon receipt of the certified
document with the package order, the service provider will notify of receipt and assign an
order number based on which the service invoice will be issued. By signing the Agreement or
Purchase Order, the user accepts the terms of use of the services set forth in these General
Terms and Conditions. Every Contract or purchase order states that by signing it, the user or
subscriber accepts these Terms. In the event of any inconsistency between the written offer
and the General Terms and Conditions, the General Terms and Conditions shall prevail, unless
otherwise agreed in writing. Contracts/offers/orders concluded between the user and the service
provider(or accepted by the user) may have specific attached provisions. In such cases, those
provisions will apply to the business relationship (contract/order/offer) between the user and
the service provider. These provisions may be delivered in the user's language or in the user's
language with a German translation.
Subscriber or user is a legal or natural person outside of their trade, business, craft or
professional activity who enters into an agreement with the service provider on the
establishment of a subscription relationship.
The general terms of the contract are general terms within the meaning of Article § 305 I BGB,
which supplement the contract and are binding as contractual provisions.
Subscription is the price paid by the user to the service provider for using the services.
The service provider's website contains the Terms of Use, which contain general rules for
accessing the service provider's website.
Using the service provider's site means accessing the documents on the site
www.europeantourismorganization.eu. The value of the quantity of documents is calculated
according to the price list.
14.2. Standard subscription
The subscription is charged on the basis of the invoice issued to the user by the service
provider. The names of separate service packages, their content and prices for time periods
are defined in the price list. The price is expressed in euros and is subject to value added tax
when issuing the invoice.
Invoices for all services that the service provider calculates for the user based on the contract
or purchase order are sent to the user by electronic mail. The service provider sends the
invoice payment reminder to the user by e-mail. The official electronic address of the service
provider is eto@europeantourismorganization.eu.
If the user does not settle the bill on time, the service provider reserves the right to calculate
default interest.
14.3. Subscription renewal
Presentation on the portal is renewed automatically after the expiration of the selected
package for the same pre-agreed time period. If the existing user wants to cancel the
contract/order, he can do so only in writing by registered mail to the address of the
headquarters Werinherstraße 3, 81541 or to the e-mail address
eto@europeantourismorganization.eu, after all invoices from the previous period have been
settled. The business relationship between visitors
and users on and off the site of the service provider is exclusively a matter of business
agreement between visitors and users. ETO is not responsible for any damage caused by
advertising on the page www.europeantourismorganization.eu.
14.4. Start of subscription
The conditions for starting to use the subscription are: a valid subscription agreement or a
valid purchase order. 
The date of signing the contract by the user is considered the beginning of the subscription.
14.5. Duration of the subscription relationship
The subscription relationship is based on a certain period of time with automatic renewal with
the possibility of termination, unless otherwise defined by the contract.
14.6. Termination of subscription - termination of contract
Each contracting party may terminate the contract or order without the obligation to state the reasons
for termination in accordance with the General Terms and Conditions agreed upon by the user at the
time of signing the Contract/Order. The user may terminate the contract/order (whether it is a 
paid subscription, mutual compensation, banner exchange, etc.) within 8 days from the date of
signing the contract/order with the service provider without providing any reasons, whereby the 
service provider will not charge any cessation fee. In case of unilateral termination of the 
service by the user after the expiration of 8 days from the date of signing the contract/order, the 
service provider will charge the user the amount of all remaining fees for the remaining mandatory 
duration of the contract/order. The party terminating the contract must deliver the notice of termination
to the other contracting party in written and certified form by an authorized person via electronic
mail or registered mail to the headquarters address of the service provider.
14.7. Additional update billing terms for all users
ETO will make any update within 5 days of receiving the request. If the user marks the request
as urgent, the service provider will update it within 48 hours of receiving the request.
15. TERMS OF DELIVERY OF MATERIALS AND LIABILITY FOR DEFECTS
The user is obliged to deliver the material he wants to promote within 10 working days from
the date of delivery of the certified purchase order or contract. If the user submits the
prepared material within the given period, the service provider undertakes to install it within
30 working days from the day of receipt. The duration of the contractual relationship begins to 
run from the date of signing the contract/order by the user. If the user does not deliver the 
material within 10 working days from the day of the order, heconfirms his consent to the publication
 of only the name and address (profile photo, logo or name of the user, white background, black print) 
that he delivered to the service provider with full payment of the price of the agreed package.
Invoices will subsequently be issued and submitted for delivery electronically. The user who
has not delivered the material will have the right at any moment of active business
cooperation to deliver the material subsequently, and the service provider will not charge him
for the subsequent delivery. ETO reserves the right not to publish ads with inappropriate
content or those that lead to pages of such content or if it does not meet technical standards.
The user is obliged to respect the technical conditions of the presentation of the contracted
package and assumes responsibility for any technical defects of the delivered materials. The
service provider is obliged to warn the user once about possible technical defects if he notices
them during installation on the site, and the user has the right to one free change within 10
working days in that case. This free change does not apply to additional free contracted
updates. The service provider has the right to charge for the contracted service regardless of
technical difficulties during the installation of materials due to defects provided by the user.
The service provider reserves the time-limited right to use and publish the submitted material
even after termination of the contractual relationship with the user. Photos can also be used
as covers in the text.
15.1. Provisions on the quality of materials
ETO always strives to ensure a clear and high-quality visibility of the site to the public.
Therefore, it instructs its users to submit images of minimum dimensions: 1024*683 px for the
main gallery. ETO will check the quality of the photos during upload. If the quality of the
uploaded photo in the main gallery will be reduced, the user will be warned. The user will
then, within 10 working days from the day of the service provider's warning, submit a new
photo of appropriate dimensions or the service provider will place that photo in the
presentation along with the appropriate text or at the bottom of the presentation. For the
profile photo, submit images of minimum dimensions: 800x627 px.
16. PROTECTION OF PRIVACY
The user has the right to request a review of all personal data submitted to the service
provider. The service provider has the right to update, correct or delete this data (if any) at
the request of the user, which is submitted by e-mail.
16.1. Statement on privacy and data security
Personal data is considered to be all data used to determine the identity of visitors and users
of the website www.europeantourismorganization.eu (for example, name and surname, e-
mail address, residential address, etc.).
Processing of personal data is any action or set of actions performed on personal data,
whether by automatic means or not, such as collection, recording, organization, storage,
adaptation or modification, withdrawal, inspection, use, disclosure by transmission,
publication or otherwise made available, sorting or combining, blocking, deleting or
destroying, and performing logical, mathematical and other operations with this data.
The security and privacy statement refers to personal data and general data that the service
provider collects from visitors and users while respecting the right to privacy and processing
personal data in accordance with the appropriate privacy protection provisions in the
European Union and outside.
All service provider employees, volunteers and business partners are responsible for
respecting the principles of privacy protection.
16.2. Cookie policy
In order for this website to work properly, for us to be able to make further improvements to
the site, in order to improve your browsing experience, this site must save a small amount of
information (Cookies) on your computer. Over 90% of all websites use this practice, but
according to the regulations of the European Union from 25.3.2011. we are obliged to ask for
your consent before saving cookies. By using the website, you agree to the use of cookies. By
blocking the cookie, you can still browse the site, but some of its features will not be available
to you.
16.3. What is a cookie?
A cookie is information saved on your computer by the website you visit. Cookies usually store
your settings, settings for the website, such as your preferred language or address. Later,
when you open the same web page again, the internet browser sends back the cookies
belonging to that page. This allows the site to display information tailored to your needs.
Cookies can store a wide range of information, including personal information (such as your
name or email address). However, this information can only be saved if you allow it - websites
cannot gain access to information that you have not given them and cannot access other files
on your computer. The default activities of saving and sending cookies are not visible to you.
16.4. How to disable cookies?
By turning off cookies, you decide whether you want to allow cookies to be stored on your
computer. Cookie settings can be controlled and configured in your web browser. For
information about cookie settings, select the web browser you are using. If you disable
cookies, you will not be able to use some of the functionalities on the websites.
16.5. Data we collect
When using our website and filling out the contact form, we collect personal data from you,
such as your first and last name, e-mail address and contact number. While using our website,
we may collect technical data about the devices with which you access our site, including:
Internet and/or mobile connection (including IP address), information about the brand of the
mobile device, the operating system you are using, the type of browser. . All the above data
are the data of our users and do not reveal personal data.
16.6. How we collect data about you
We are able to collect, process and use data about you in the following situations:
1. data you enter while using the services
2. data we receive when you contact us via the contact form or e-mail address
16.7. Other
The service provider is subject to various laws and is authorized to share personal data at the
request of a state authority or some other form of legal obligation.
In case of reorganization or transfer of ownership, the service provider has the right to transfer
personal data to an involved third party, which is obliged to protect them to at least the same
extent as the service provider.
16.8. Links
The service provider's website consists of its own content, content of visitors and users, and
links to external websites. This privacy policy applies to the site
www.europeantourismorganization.eu.These sites may contain links to other service
providers and are not covered by this privacy policy. When leaving the
www.europeantourismorganization.eu website, please familiarize yourself with the privacy
policy of each website that collects personal data.
16.9. Notification of changes and contact
The service provider reserves the right to change this Security and Privacy Statement if it
deems it necessary for legal reasons. In this case, they will publish the changes on the website
by updating the "Last Change" section. Upon publication of new changes, they become legally
binding.
Any changes to the privacy policy will be published in the General Terms and Conditions.
If you have any questions related to the privacy statement, please contact us at e-mail
eto@europeantourismorganization.eu.