Finnair is the flag carrier and largest airline of Finland, with its headquarters in Vantaa on the grounds of Helsinki Airport, its hub. Finnair and its subsidiaries dominate both domestic and international air travel in Finland.
Services
Frequent-flyer programme
Finnair’s frequent-flyer programme is called Finnair Plus. Passengers are awarded points based on the type and class of flight flown. Once enough kilometers are banked into the passenger’s account, a membership tier (Basic, Silver, Gold, Platinum or Platinum Lumo) is awarded. There is a Junior tier exclusively for minors. Silver, Gold, Platinum, and Platinum Lumo members have privileges such as premium check-in desks and priority boarding.
Finnair offers frequent-flyer partnerships with Nordic Regional Airlines (only for the 2000 flight number series, not for domestic flights) in addition to those in the Oneworld alliance:
In addition to earning points on flights with Finnair and its partner airlines, Finnair Plus members can earn points through various hotel and car rental partners in Finland and around the world along with other service partners.
Cabins
Business class
Business class is offered on the entire Airbus-fleet. On long-haul aircraft, the seats are equipped with personal in-flight entertainment. Business Class on all wide-body aircraft feature flat-bed seats.
Premium Economy class
Finnair will be introducing the new Premium Economy class in 2020. The new cabin class will be featured in both Airbus A330 and Airbus A350 aircraft.
Economy Comfort class
Economy Comfort is Finnair’s new premium economy product debuting on long haul aircraft December 2014. It will not be a separate class but more of an upgraded economy product, much like Delta‘s Economy Comfort class. Economy Comfort seats will be located in the first 5 rows of economy providing 34–36″ of pitch (3–5″ more pitch than standard economy seats) and a comfier headrest, plus noise canceling headphones and a comfort kit. Seats will be free to Finnair Plus and oneworld elites and passengers with a full fare coach ticket, and available to all other customers for a fee.
Economy class
Finnair lounges
Finnair operates three own lounges at Helsinki Airport. One is accessible in the Schengen Area by travelers in Finnair’s Business Class, Gold and Platinum of the Finnair Plus program members as well as Oneworld Sapphire and Emerald members. The two other are located in the non-Schengen area and the Finnair Business Lounge has the same access criteria as the one in the Schengen area except Japan Airlines Business Class passengers also have access. In June 2019, the new Finnair Platinum Wing lounge was opened in the non-Schengen area.
Meals and drinks
On most European flights, coffee, tea, water, milk and blueberry juice are free. Other beverages, including alcoholic ones, and food items are available for purchase. Domestic flights as well as shorter European flights have snacks for sale and free non-alcoholic beverages. Business class offers warm meals and free beverages, including alcohol. On most Intercontinental flights there is a choice of meals in economy class. In inter-continental business class on most Airbus aircraft (excluding those with fully lie-flat seats), there is a dedicated snack bar. As of November 2014 the complimentary salad or sandwich is discontinued and free beverages have been limited to coffee, tea, water, milk and blueberry juice on European flights.
In-flight entertainment
All Finnair aircraft have LCD video monitors or personal entertainment systems except the Embraer 170s and 190s and the Airbus A321-231 (Sharklet). Airbus A320 series aircraft have monitors showing exterior shots, moving-map systems and mute television programs. Airbus A330 and Airbus A350 aircraft have an AVOD personal entertainment system on all seats with about 72 movies, 150 TV shows, 200 music albums, 24 radio channels, and 15 games.
In-flight magazin
Finnair’s English-language in-flight magazine, Blue Wings, is published 10 times a year by the Finnish media group Sanoma. The first edition of Blue Wings magazine was published in 1980. There are domestic and international newspapers on all flights and magazines on long-haul flights in business class.